Frequently Asked Questions


    • How long will it take for my order to be delivered? Please allow up to 10-15 business days to receive your order

    • How do i decide how many pieces in a puzzle to buy?There are many factors when deciding on pieces. How much time you have is one of these. As a rule of thumb it takes four times as long to complete a 500 piece puzzle as it does a 250 piece puzzle. The same applies to a 500 piece puzzle compared to a 1000 piece puzzle. 

    • How popular are jigsaw puzzles these days? Why buy a wooden jigsaw puzzle? Jigsaw puzzles have seen a real resurrgence thanks to COVID 19. Jigsaw puzzles have been around for 250 years and continue to entertain and bring joy to adults, children and families. The original jigsaw was made out of wood, by purchasing a wooden jigsaw puzzle you are purchasing a product that dates back to Victorian times.

    • Are there health benefits from assembling jigsaw puzzles?We are firm belivers in the health benefits of jigsaw puzzles. Jigsaw puzzles can aid health in the way of -

      • Keep Your Brain Sharp.
      • Great For Your Mental Health.
      • Inspire Your Education and Work Skills.
      • Lower Stress Levels.
      • Fun For All Age.
      • Mood Booster.
      • Make You Productive.
      • Improve Your Concentration.
    • Why do you infuse your wooden jigsaw puzzles with 100% pure Australian essential oils? Is it optional? We add essential oils as an extra health benefit. One of the main benefit of essential oils is to help reduce stress. Customers have the option whether they would like their puzzle infused or not. 

    • Can I choose to have my puzzle infused with essential oils? Yes, whether your puzzle is infused with oil or not is entirely up to you.We know people have allergies or health conditions that may be set off by the oils, when selecting your puzzle you can choose Yes or No .

How long will it take for my order to be delivered?

If the item(s) is in stock in Australia it’ll be shipped next day. Arrival can be expected within 10-15 days. We don't keep a large amount of stock on hand, each puzzle is cut to order, we require 2 weeks prior to dispatching your order. Purchases from outside of Australia will be shipped by international courier services. Please allow 3-4 weeks for delivery to occur. In every case we will advise of anticipated shipping times immediately after your order is received and provide tracking number(s).


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